At The March C of E Primary School, we regard the safeguarding of children as our main priority. We believe that everyone has the right to be happy, to be safe and to learn.

We will ensure that:

  • The welfare of the child remains our top priority
  • All children whatever their age, culture, disability, gender, language, racial origin, religious beliefs and/ or sexual identity have the right to be protected from harm.
  • All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately.
  • All staff and volunteers working at our school have a responsibility to report concerns to the;
  •  Designated Child Protection Officer Mrs Nicky Metcalfe (Head Teacher)  
  • Deputy Child Protection Officers are Mrs Kirsty Cass and  Mr Steve Jackson. 
  • DCAT  Trust Lead DSL Mark Talbot

Areas of Safeguarding

Our safeguarding policies cover all areas of school life and include:

  • Staff & Visitors- ensuring they are vetted, informed & trained.
  • Children’s Behaviour- promoting safer, happier behaviours and lifestyles.
  • Parents & Carers- promoting links and supporting families.
  • Premises -keeping them safe, pleasant and fit for purpose.
  • Curriculum -providing positive, life affirming learning experiences.
  • Outside School- ensuring safer activities and environments whilst on educational visits.

Members of Staff Responsible

We are all responsible for ensuring that each child remains safe, however the designated lead for Safeguarding is Mrs Nicky Metcalfe (Head Teacher)

Safer Recruitment

We follow strict procedures devised by County Hall to ensure that everyone who works with our children is vetted, keeping our children as safe as possible. Ongoing checks and ‘whistle-blowing’ are in line with current policy.

Staff Training

  • Staff are trained in child protection issues and they are aware of the procedures to follow.
  • Staff are encouraged to be vigilant in order to maintain the safety of our children.
  • All Staff & Volunteers are directed to the Safeguarding, Child Protection and Behaviour policies and to the document ‘KEEPING CHILDREN SAFE IN EDUCATION 2021’.

Child Protection and  Safeguarding Policy

All staff have an up-to-date understanding of safeguarding children issues and are able to implement the Child Protection policy and procedures appropriately. Policies are in line with current guidance and procedures.

Staff are able to respond appropriately to any:

  • significant changes in children’s behaviour;
  • deterioration in their general well-being;
  • unexplained bruising, marks or signs of possible abuse;
  • signs of neglect;
  • comments children make which give cause for concern.

All staff are aware of the need to maintain privacy and confidentiality.

Information Sharing

We have an obligation to obtain necessary information from parents in advance of a child being admitted to school, including:

  • emergency contact numbers;
  • the child’s special dietary requirements, preferences or food allergies the child may have;
  • the child’s special health requirements;
  • information about who has legal contact with the child; and who has parental responsibility for the child.

Written parental permission is requested, at the time of the child’s admission to the provision, to the seeking of any necessary emergency medical advice or treatment in the future.


We take confidentiality very seriously. Any information which we hold is treated as confidential and shared on a ‘need-to-know’ basis.

Links with External Agencies

Because our first concern must be the well-being of the child, there may be occasions when we have to consult other agencies before we contact you. The procedures we have to follow have been laid down in accordance with the local authority child protection procedures.

We are fortunate to be supported by a range of external agencies which can be called upon to support the work we do in school. These include School Nurse, Health Practitioners, Educational Psychology, Child & Adolescent Mental Health Services, Behaviour Support, Social Services and Specialists in supporting SEND.

Reporting Concerns or Complaints

Further to the above procedures, we have in place a concerns and complaints policy. This enables children, staff and carers to report anything they feel is of concern.

Concerns should be raised in the following order.

  1. To the Class Teacher. Then, if there is no resolution;
  2. To the Deputy Head and then Head Teacher. Then, if there is no resolution;
  3. To the Chair of Governors. Then, if there is no resolution;
  4. To the Local Authority.

Contact details are available from the school office or by visiting the contact us section of our website.

Review of Policy and Practice

In order to ensure that best practice is maintained, our policies are reviewed regularly to incorporate the latest statutory guidance emerge.

Who else can I contact?

If you think a child or young person is at IMMEDIATE risk, you should treat this as an emergency and call 999 to report your concerns to the Police.

Children Services Improvement Updates – Integrated Front Door

What has changed?

We are introducing a single front door for all Children, Families and Partners wishing to contact Children Services in West Sussex.

Currently all telephone enquiries for social care are received through our customer service centre and then sent to our Multi Agency Safeguarding Hub (MASH) for processing. For Early Help, enquiries are reviewed via locality teams. All referrals and general email enquiries are received directly into the MASH.

In the new way of working all enquiries/referrals for both Social Care and Early Help will come through our single front door referred to as the Integrated Front Door (IFD), this will be the only public contact point for Early Help and Children’s Social Care.  The IFD for West Sussex Children Services will ensure that all enquiries and referrals are triaged upon receipt and directed to the appropriate service to support with the query, providing a seamless process with children receiving a service proportionate to their needs in a timely way.

This expertise of the team comprises of qualified Early Help specialists, qualified Social Care specialists, qualified managers, Customer Service Centre Agents and social care referral advisors.

The new contact details for the IFD which goes live on 29 January 2021 are as follows:-

Telephone number: 01403 229900

Email address:


Why have we changed?

The Integrated Front Door model will allow Early Help and Social Care team to provide a holistic view at the front door of the child/family.  Children’s Services would create one pathway to support and publicise one number for all worries relating to children regardless of risk and complexity.  This will simplify the process for the public and professionals and potentially reducing unnecessary social work interventions as we shift the focus to ask if the child’s needs can be met by Early Help.

Children will only enter the MASH system of triage if the threshold is not clear from the initial screening.  The aim is to move children more quickly to the right level of support without the need for extensive checks, delays and multiple contacts.

By having a dedicated triage team (IFD) focussing on the enquiries and referrals at first point of contact we can become more effective and efficient with the services we deliver.

What does is mean for me?

All enquiries and referrals will be triaged by the dedicated IFD team ensuring support from the appropriate service is provided swiftly.

What does it mean for the children, families and partners?

Children, families and partners will receive the right level of support for their needs as and when they need it within a timely way.



NSPCC whistle-blowing helpline – 0800 028 0285


Operation Encompass

West Sussex School are working with West Sussex Police Constabulary on a joint initiative called Operation Encompass.

 All schools in West Sussex we  will be using this system as from 16th April 2018 . We  have been asked by WSCC to provide you with the following information.

The aim of this initiative is for the police to report to the school, prior to 9am on the next school day, when a child or young person has been exposed to or involved in any domestic incident.  This disclosure will include risk information affecting the child or young person, not all information obtained by the police at the incident.  This information is already being shared with school but there are often delays.  The new process improves this by supplying ‘live’ information to the school allowing appropriate support to be put in place to assist in mitigating these issues.  This will support the long term wellbeing of children affected by domestic abuse. 

The information shared will be received by a dedicated member of the school staff, known as a Key Adult, who is appropriately trained to manage this information.  Mrs Metcalfe and Mr Jackson will take on this role. This allows us to liaise with the police and to use the information that has been shared in confidence.  This enables the school to implement support and safeguarding for children and young people affected by these incidents.

 We are keen to offer the best support possible to all children and young people and we believe this will be extremely beneficial for all those involved. If you would like to know more about Operation Encompass please visit